Merch Return Policy

Rock Falls Raceway Merchandise Return Policy

 

All Sales Are Final

All purchases made through the Rock Falls Raceway online merchandise store are final. Because our apparel and track gear are produced in limited quantities, we do not accept returns or offer refunds for any items once an order has been placed and fulfilled.

​

Exchanges (Sizing & Defects Only)

We want to make sure you love your gear. While we do not accept returns for refunds, we do accept exchanges under the following conditions:

--Wrong Size: If your apparel item doesn't fit, you may exchange it for a different size of the same item, provided the item is unworn, unwashed, and in its original condition with all tags attached. Sizing exchanges must be requested within 14 days of delivery and are subject to current inventory availability.

--Damaged or Defective Items: If you received an item that was damaged in transit or has a manufacturing defect, please contact us within 7 days of delivery. We will replace the item at no additional cost to you.

 

How to Request an Exchange

Email us at race@rockfallsraceway.com with your order number, details of the item, and the reason for exchange (size change or defect).

 

If your item is damaged or defective, please attach photos showing the issue.

​

Our team will review your request and provide instructions on where to send your item.

​

Note: Customers are responsible for return shipping costs for size exchanges unless the item received was damaged, defective, or incorrectly sent by our team. Original shipping costs are non-refundable.